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Drive Innovation and Business Growth: A Companion Guide to the Forrester Study

The recent Forrester study, The Total Economic Impact of BMC Helix, revealed that BMC Helix customers saw 361% positive ROI over three years, gained millions of dollars in improved end-user productivity, deflected 33.5% of their service desk tickets, and fully automated 25% of help desk requests, and much more.
Compiled over a three year study, explore the 11 customer stories Forrester analyzed and compiled. Read the companion guide to the report to hear those customers’ experiences in their own words, including:
  • Why interviewees changed their approach to enterprise service delivery
  • Why they ultimately chose BMC Helix
  • How they used it
  • What value they derived from BMC Helix
Start with the Forrester study, then read the companion guide for a comprehensive view into the impact of BMC Helix.

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