Flexera 2021 State of ITAM Report

The role of IT asset management must evolve and expand beyond compliance to helping organisations maximise the value of all their technology investments from on-premises to the cloud.

As organisations accelerate their digital transformation, the traditional roles of information technology asset management (ITAM) and software asset management (SAM) are under pressure to reimagine their roles to remain relevant. While many ITAM and SAM practices are still largely focused on audits and compliance, cloud and SaaS are becoming increasingly large parts of their technology spend.

In 2021, ITAM must evolve and expand beyond compliance and ensure they’re aligned with strategic IT initiatives across complex hybrid IT environments.

The Flexera 2021 State of ITAM Report looks at the state of ITAM and reveals:

Current maturity of ITAM teams and the value they’re delivering to their organisation
The future of ITAM and how organisations plan to evolve in order to serve the needs of the digital enterprise
How leveraging this data can help IT professionals benchmark their own IT asset management practices and plot a course to align with the strategic needs of the IT team

The report explores the thinking of 461 global IT professionals who manage and participate in ITAM and SAM processes in medium and large organisations of at least 1,000 employees. It shares their current and future strategies for ITAM and SAM and offers perspective on how the COVID-19 pandemic is impacting their plans.

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