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Retail’s digital transformation: From integration to unification

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Retail’s digital transformation: From integration to unification A $3.3 trillion global opportunity1 awaits retailers that are ready to transform their business through unified...
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5 Tactics for Seamless and Memorable Customer Experiences 1

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5 Tactics for Seamless and Memorable Customer Experiences Physical stores need a refresh in 2024. To meet the omnichannel and experiential demands of the modern...
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The broken promise of microservices

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The broken promise of microservices Learn why modern retailers choose Shopify's unified architecture for cohesive operations and customer experiences—and why microservices fall short. Why brands choose...
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POS Migration Guide

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POS Migration Guide Transitioning to a new POS requires alignment with key stakeholders to ensure everyone understands their role in the process and what...
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The Retail POS Buyer’s Guide

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The Retail POS Buyer’s Guide This buyer’s guide will help you navigate the process, assess different POS providers, and ensure the system you...
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How Shopify and EY Power OAK + FORT’s Upmarket Journey

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How Shopify and EY Power OAK + FORT’s Upmarket Journey Growing a retail business that has both an instore and online presence is challenging when...
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Unlocking retail growth

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The power of known customers: Key to retail growth Growth is not always about acquiring more customers. For modern retail brands, the real unlock often...
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Future proofing retail: Embracing unified commerce

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Future proofing retail: Embracing unified commerce Today’s retailers need to adapt to stay ahead. In this report, EY explores how brands are creating a competitive...
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Preparar el comercio minorista para el futuro(spanish)

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Preparar el comercio minorista para el futuro Los minoristas actuales necesitan adaptarse para mantenerse a la vanguardia. En este informe, EY...
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Los datos lo confirman: Shopify POS ofrece un coste total de propiedad un 22% más ventajoso(spanish)

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Los datos lo confirman: Shopify POS ofrece un coste total de propiedad un 22% más ventajoso Cambiando a Shopify POS, las empresas suelen reducir los...
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Is your contact center future-ready?

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/*! elementor - v3.6.4 - 13-04-2022 */.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block} /*! elementor - v3.6.4 - 13-04-2022 */.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px} Overcoming the...
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Is your contact center future-ready?

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Is your contact center future-ready? Updated for 2025: From siloed systems to connected experiences and how agentic AI sets the new standard. Customer experience is at...
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How to build a virtual agent your customer will want to use

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How to build a virtual agent your customer will want to use In this guide, we’ll show you how to build a virtual agent that’s...
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Your Practical Guide to AI in the Contact Center

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Your Practical Guide to AI in the Contact Center AI is essential for the future of customer experience—but where to start? Our guide, Getting Started...
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