Fiber enables security and stability for Catskill Hudson Bank’s virtual branches

Catskill Hudson Bank has grown from its roots as a community bank serving Sullivan County, NY, to providing services to business customers across five counties. According to SVP Theodore Tomita III, success comes from merging small-town attention to customers with “a big-bank technology backbone.” Bank President Kevin McLaren says technology is critical because customer expectations have changed: “They don’t necessarily want to come to a brick-and-mortar branch for routine matters. [Instead, they want] the ability to make deposits…by taking a picture of a check with a phone.” To respond to today’s business customers, Tomita knew the bank needed better connectivity, reliability, and functionality than its existing network could provide. So, he reached out to Spectrum Enterprise.

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