Salesforce’s Agentforce, with its cutting-edge AI agents, has the potential to significantly impact how life sciences companies operate. This white paper, based on real-world experiences, explores the practical applications of Agentforce within this sector.

What’s inside:

• How Agentforce unifies workflows: Discover how Agentforce can unify marketing, sales and service workflows to improve overall productivity and evolve the customer experience.
• High-impact use cases: Explore real-world examples of the use cases ZS’s clients are exploring using Agentforce in the context of commercial, medical and patient engagement objectives.
• A roadmap for success: Gain valuable insights into the critical considerations for a successful Agentforce implementation, including strategic planning, data integration and change management.