A revolution in healthcare IT service management: How automation is driving improvements in a complex environment

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The demands on IT service desks in healthcare have surged dramatically over the past five years. Modern healthcare facilities require robust IT support to manage a myriad of new technologies, applications, and devices across every department. Meanwhile, IT teams face shrinking resources, headcount, and budgets. To gain insight into the challenges confronting IT leaders and discover the most effective solutions, consider the findings from Becker’s Healthcare.

Key Insights:

Increased Application Volume: IT teams now support a growing number of applications, amplifying their workload.
Emerging Technologies: New technologies constantly entering the field require ongoing IT maintenance and adaptation.
Device Diversity: A variety of new devices from all organizational departments necessitate comprehensive IT coverage.

Discover how your healthcare institution can enhance IT efficiencies and overcome these challenges by downloading our comprehensive report today.

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