The Total Economic Impact™ of Salesforce B2B Commerce
A commissioned study conducted by Forrester Consulting on behalf of Salesforce based on a composite organization.
See the potential return on investment companies may realize by deploying our B2B Commerce solution.
Highlights from the study include:
289% return on investment over three years and payback in six months
Increased B2B sales margin by 5 to 6 percentage points
Increased annual spend for accounts that have adopted self-service by up to 25%
18,000 hours saved over three years due to process automation
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