As organisations accelerate their digital transformation, the traditional roles of information technology asset management (ITAM) and software asset management (SAM) are under pressure to reimagine their roles to remain relevant. While many ITAM and SAM practices are still largely focused on audits and compliance, cloud and SaaS are becoming increasingly large parts of their technology spend.
The report explores the thinking of 461 global IT professionals who manage and participate in ITAM and SAM processes in medium and large organisations of at least 1,000 employees. It shares their current and future strategies for ITAM and SAM and offers perspective on how the COVID-19 pandemic is impacting their plans.
