Key Workplace Technologies Changing Businesses Must Look out for in 2020


New technologies are setting the increasing trend of technology growth and building an ecosystem. Leaders and organizations are pushing for technology at every level of business, as they have seen how each better technology is building a path for growth for every new prospect. Recently, we used 5G technology to provide our team members with a complete mobility experience across the office. So an employee was free enough to change his desk anywhere he sat. Technological speaking, every business would need a certain amount of how technology applies to the sector and how it functions better so that employees can benefit. Usually, most businesses adopt a third-party solution provider to implement a complete pool of technologies.

One vertical that has seemingly seen less number of technology innovation over the last decade has been HR. After analyzing the market, many researchers have felt that there seems to be no apparent reason for such technology slowdown in the given market.

1. Mobile platforms

When it comes to talent management, it’s a full-time and overtime job. Whether an employee works for a recruitment team or human resources management team, he needs to be on his toes to understand every requirement from the resources. The challenge with the mobile platform is the access management and security of data transfer.

Many businesses are still lagging when it comes to mobile technology; they aren’t able to adjust their requirements that will sync with the talent management strategy. Mobile connectivity allows employees to access data from anywhere, anytime, not restricting the HRs to on-premise availability for different business functions like remote attendance, meeting schedules, interviews, etc.   

Mobile-first is a better approach to work where users get an amicable understanding where they attract new talent—how, where, and when they want and using the device they prefer. Mobile applications with employee engagement can even be ‘the technology’ as the users can prefer using giving the business an edge.  

2. Blockchain

Blockchain technology happens to be one of the most secure and advanced forms of what’s called distributed ledger technologies or DLTs. Blockchain actually acts as a ledger to keep constant track of the various lists of transactions shared with the people in a network. Distributed, because everyone in the network will be having a copy of the complete content, while they can see various changes being made with each step. The distributed way grants reliability and security as it stores data that can’t be altered without majority approval from the network.

Blockchain can be defining technology to improve the hiring and recruitment process; it can provide a quick and easy portfolio of various educational qualifications. Blockchain tech holds the potential to quickly and reliably eliminate the fraud by giving the job to seekers the potential to create a digital file for their educational qualifications and on the trustworthy HR system can record employee skills and various factors about their performance. 

3. AI

One technology that every leader today is talking about is AI; it’s impacting everyone’s role and refining how HR and talent management professionals work. Not only does AI speed up the sorting and filtering process for every HR professional by assisting them in scanning resumes but also humanizing the process by giving recruiters more time to talk to the candidates using various types of chatbots. These chatbots can aid in simple questions across different time zones, resulting in better efficiency for HR professionals and provide a faster response for the potential candidates.

The current hours of work that is being put toward the recruiting will be spent in recruiting the right candidate, which allows for better HR productivity by focusing on building out the candidate experience.

4. Machine Learning

Machine learning is an algorithm-based technology to build efficiency in the system, it would be able to track the candidate’s journey through his career and whether the candidate is the right fit for the role. Every organization today needs to understand that a candidate is more of a consumer; he is looking for a job. But an ideal candidate will be pulled from various directions, making it impossible for many of the organizations even to reach such a candidate. Machine learning today is constantly being used to perform profiling of the candidates.   

5. IoT

Connecting the physical world with the virtual world, IoT is the complete solution. Integrating IoT with different aspects of technology assists in the development of HR talent management. In IoT, there are several aspects of devices that need to be entertained and defined as the network of physical devices can do the types of embedded electronics, software, sensors, and connectivity that enable these objects to connect and exchange data. HR professionals having IoT helps them generate data, helping the end-users to perform their jobs better and indicate different performance parameters. Various IoT devices can give employees an experience that they are working in a futuristic company, giving them end-to-end solutions for various tasks they do covering the 360-degree spectrum.


Strong demand for IT technology is starting to emerge from the medium and small-sized businesses in 2020; the growth trend will mostly be bent toward AI and machine learning. However, businesses need to be canny when it comes to scrutinizing different tools and applications. In 2020, the HR technology will see new trends emerge from VR and intent-marketing. 


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