In an environment defined by explosive growth and escalating operational intricacies, the traditional, calendar-driven approach to data center service is proving insufficient. A fundamental rethink is underway, driven by necessity and enabled by AI.

Finding qualified technicians remains a persistent headache for operators, with over half struggling to fill open positions for the third consecutive year. This shortage coincides with facilities growing larger, incorporating new technologies, and expanding geographically – complexities that amplify risk.

Human error, often exacerbated by unfamiliarity with increasingly integrated systems, contributes to costly downtime, accounting for a staggering two-thirds to four-fifths of all outages, according to Uptime Institute estimates. It’s a confluence of factors demanding a smarter approach.

Enter Systemic Condition-Based Maintenance (CBM), powered by Artificial Intelligence.